• We only accept returns of unworn, unwashed, and undamaged items within 14-days of purchase. 

  • Customers must return the products via trackable courier company at their own expense to the address provided by our support team. 

  • All returned items must include their original packaging, tags and invoice. 

  • If the product is refunded, returned, or exchanged, there will be a charge on Shipping Fee of PKR 300/-, which would be applied through a total reduced refund or credit. 

  • If an exchange is required due to an error on our part, including but not limited to; wrong product, size, etc., we will process the exchange completely free of charge. 

  • After we receive the product, our team of professionals will inspect it and process your refund within 2-3 working days. 

  • Exchanges are dispatched after the returned item is received and inspected. 

  • Please contact us within 14-days of your purchase via email or WhatsApp for returns, exchanges, or refunds.